jlmmm Privacy Policy – How Your Personal Data Is Handled

When you register and use the jlmmm platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect financial information such as your GCash or Maya account details and transaction history in order to process deposits and withdrawals in Philippine pesos (PHP). Technical data is gathered automatically when you access our platform, including your device type, operating system, IP address, browser type, and session activity logs. We may also collect information you voluntarily provide when you contact our support team, submit feedback, or participate in promotions. All data collection is carried out in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). We only collect information that is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

The personal data we collect from Filipino players is used exclusively to operate, maintain, and improve the jlmmm platform and the services we offer. Your account information is used to verify your identity, process your transactions, and ensure that only eligible adults in the Philippines can access our gaming services. Transaction data is used to facilitate deposits and withdrawals through GCash, Maya, and other supported local payment methods, and to maintain accurate financial records as required by law. We use technical and behavioural data to monitor platform performance, detect and prevent fraud, and identify any unusual account activity that may indicate a security concern. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not use your contact information for unsolicited marketing without your explicit consent. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes, where no individual player can be identified from the data. jlmmm does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

jlmmm may share your personal information with trusted third-party service providers who assist us in operating the platform, processing payments, and fulfilling our legal obligations — but only to the extent necessary for those specific purposes. Payment processors such as GCash and Maya receive the financial data required to complete your transactions, and they are bound by their own privacy and security obligations. We may disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of jlmmm or its users. In the event that jlmmm undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with third-party advertisers or data brokers, and we do not allow third parties to use your information for their own independent marketing purposes. All third-party service providers engaged by jlmmm are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine law. If you have questions about specific third parties we work with, you may contact our support team at [email protected].

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jlmmm platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured, access-controlled environments. Our security practices are regularly reviewed and updated to address emerging threats and to maintain compliance with applicable data protection standards in the Philippines. Access to your personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data privacy obligations. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by law, financial regulations, or our internal compliance obligations. If you request the closure of your account, we will retain only the data that we are legally required to keep, and the remainder will be securely deleted or anonymised. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.

As a Filipino player and data subject under the Data Privacy Act of 2012, you have a number of rights with respect to your personal information held by jlmmm. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to the personal information we hold about you at any time by contacting our support team at [email protected], and we will respond to your request within a reasonable timeframe. If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected or updated, and we will action such requests promptly. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to honouring your rights and will work with you in good faith to resolve any concerns about how your personal information is handled. To exercise any of these rights, please reach out to us directly at [email protected].

The jlmmm platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how players interact with our site. Cookies are small text files stored on your device that allow us to recognise you when you return to the platform and to maintain your session while you are logged in. We use strictly necessary cookies to ensure the platform functions correctly, as well as analytical cookies that help us measure traffic patterns and identify areas for improvement — these analytical cookies collect data in an anonymised form and do not identify you personally. We do not use third-party advertising cookies or tracking pixels that share your data with external advertisers. You can manage or disable cookies through your browser settings at any time, though please note that disabling certain cookies may affect the functionality of the jlmmm platform. By continuing to use our platform after being informed of our cookie practices, you consent to the use of cookies as described in this section. If you have questions about specific cookies used on the platform, our support team is available to assist you.